Due to the impact of COVID-19 on internation borders, we have unfortunately had to temporarily close our storefront activity until further notice. We will reopen stores in stages across the country when significant international travel has resumed.
Don't worry, our website will remain active for Travel Money Transfers and Cash Passport reloads.
We apologise for any inconvenience caused and thank you for your understanding during this time. We hope to be back up and serving you as soon as we possibly can!
For more help, please use the contact information below:
MoneyGram is no longer available via Travel Money NZ as we have discontinued this service. MoneyGram continues to operate globally, please call MoneyGram on 0800 444 630, or visit the MoneyGram website. We cannot assist with MoneyGram transactions.
Travel Money Transfers:
You can continue to login to your account to check your balance, view your transaction history, reload your card and manage your travel money.
Need help with Cash Passport?
- Phone 0800 444 691
- Other contact methods are available on the Cash Passport website
- Check the Cash Passport Help Centre for additional information and answers to common questions regarding the card
Need help with something else? Please check these FAQs, or use our contact form and we will respond within 24-48 hours.