In Stock Promise

In Stock Promise Terms and Conditions

In these terms and conditions, references to “Travel Money NZ”, “we” and “our” mean Travel Money Currency Exchange Pty Ltd (ABN 46 121 451 723) trading as Travel Money NZ. Our registered office is located at 275 Grey Street South Brisbane QLD 4101. You can also contact us on enquiries@travelmoneyoz.com

1. For the purpose of these terms and conditions, Eligible Currencies are defined as the currencies included in this core value proposition which is updated regularly at https://www.travelmoney.co.nz/in-stock-promise. Currency availability may vary by store and is subject to change.

2. In Stock Promise applies only to purchases of Eligible Currencies for cash in Travel Money NZ stores, at the publicly available rates offered in store (the "Board Rate"), subject to these terms and conditions. The Board Rate is inclusive of all fees, charges, commissions or levies.

3. In Stock Promise is only applicable when a customer requests to purchase an Eligible Currency and that specific Travel Money NZ store does not have the requested stock available at the time of the request.

4. Availability refers solely to whether the store has sufficient physical cash stock of the requested Eligible Currency at the time of the customer’s visit. It does not apply where the store is closed or otherwise unable to complete the transaction due to non-stock-related reasons.

Travel Money NZ reserves the right to withdraw or amend the offer of In Stock Promise at any time without notice. Pending In Stock Promise transactions initiated before such withdrawal or amendment will be honoured.

5. Travel Money NZ reserves the right to update the list of Eligible Currencies at any time without notice. Pending In Stock Promise transactions initiated before such update will be honoured.

6. If Travel Money NZ is unable to fulfil its In Stock Promise, the customer will receive NZD $10 discount on their transaction when they spend over NZD $250 equivalent on a foreign currency.

7. To receive the NZD $10 discount under the In Stock Promise offer, the customer must place an order and return to collect and pay for their order from the same store. 

8. A customer must collect their ordered currency from the same store they originally visited and received the offer from.

9. The NZD $10 discount can only be applied once per transaction, regardless of the amount of currencies purchased.

10. Travel Money NZ reserves the right to withdraw or suspend the offer of the In Stock Promise during large-impact global events causing major disruptions to the supply of an Eligible Currency to our stores.

11. In Stock Promise is available to customers for personal use only. Commercial operators such as foreign currency wholesalers, other financial institutions, or currency providers cannot utilise In Stock Promise for any purchase. Travel Money NZ consultants reserve the right to refuse to apply the In Stock Promise to transactions that they suspect are not for personal use.