Frequently Asked Questions

Does all of this foreign currency talk sound like greek to you?

Then read our explanation of common foreign currency questions to unravel it all. From the difference of buy and sell rates, to why the rates differ instore to what you see on television, we explain it all for you.

Travelling on a tight budget? Or just want to make sure you don't come back from your holiday in major debt? We have some great tips for you then!

From splitting your travel money into a mixture of cash and card, to paying in the local currency - we have a host of tips and tricks to help you save with your travel money.

Not sure how much spending money you will need for your holiday? Or maybe how much you will need for food and drinks each day? Here are some of our top travel money tips for you to consider when planning your holiday budget.

Travelling overseas for the first time and aren't sure what form of travel money to take with you?

Not sure whether you need a Cash Passport? Need to send money home?

Our Travel Money Experts are here to help you!

Our FX Glossary

Be in the know with our handy explanations of travel-related and foreign exchange terms.

Buy and Sell Rates

The buy rate is the rate at which foreign exchange providers buy foreign exchange from you, whereas the sell rate is the rate at which foreign exchange providers sell you foreign currency for your local currency. The difference between these rates is called "spread".

Currency Calculator

This is an online tool to help you convert any amount of local currency into the equivalent worth of a foreign currency. Using the current sell rate, the calculator will convert your Kiwi dollars into the amount of foreign currency you would receive in return. Due to fluctuations in exchange rates, the displayed rates may differ instore than what you see online.

Exchange Rate

This refers to the currency data for every world currency . The exchange rate between two currencies - for example, the New Zealand dollar and the Japanese yen - is the rate at which 1 of these currencies will be exchanged for the other, determining the global value of that country's money.

Foreign currency

The money of another currency other than your own.

International money transfers

A safe, fast and secure way for you to send money overseas, or to receive money from someone overseas.

Travel Insurance

This is a policy form that covers a specific range of circumstances that may happen while the insured person(s) is travelling. This can include, but is not limited to, illness, accidents, natural disasters, theft and loss. Find out more here.

Travellers Cheques

These are documents or bills of exchange, available in fixed denominations in major global currencies for travellers to use overseas. They are accepted as cash at most outlets, and are insured by the issuer against theft, damage or loss.

Travel money cards

A pre-paid travel money card is the modern-day equivalent of travellers cheques - providing the same security, but with the convenience of plastic. You can use it just like you would use your debit card - loading it with your travel money and paying by card or drawing cash from ATM's while overseas. You can also add more money to it on the go. It is available in single and multiple currencies.